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Windows 7 - Driver for USB controller is not installed Cannot open any device in either USB port - flashdrive, Zune, digital camera. Went to Device Manager - UBS Controller heading not listed. Mar 07, 2019 Windows 7 - Driver for USB controller is not installed Cannot open any device in either USB port - flashdrive, Zune, digital camera. Went to Device Manager - UBS Controller heading not listed. How to Fix USB Device Not Recognized in Windows. The fix that worked for us, plus a few others you can try. The small microprocessor on the motherboard will reload the drivers and your USB ports should hopefully be recognizing devices again. Universal Serial Bus Controllers and Unknown Devices.
I just bought a new config ( ASUS p8z68-v lx, i5-2500k + ram and new graphic card ).Coming back and installing it in my old computer, I just saw that my DVD player was on IDE (yup…).
So, I needed to install windows 7 64bits from my usb key. Fine, I made my usb key bootable and copy the official DVD on it (the same version that was on my old computer), set BIOS to boot on it first and started the computer up.
It worked fine until it asks me for cd/dvd drivers (which is funny since, I do it via USB because I can't plug in my DVD player :D) I have 3 SATA HDD plugged in and that's it.
I made a small google search and found that it could be SATA or RAID drivers. Fine, I took another USB KEY and put all my motherboard drivers on it (from the CD sold with the MB) and none of those drivers seemed to work. I tried downloading new drivers from ASUS website and same effect.
Any idea but no 'buy a new DVD player', I'm now broke for the month :) ?
ShikiryuShikiryu
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14 Answers
You need USB 3.0 drivers to read installation media. Windows 7 is fine with AHCI.
ZaBZaB
The problem is a bit mysterious until you realize what's happening behind the scenes during a windows install. And, there is a workaround to allow you to use USB 3.0. One workaround is easier in the moment, the other requires a bit of work to setup, but will be easiest for future installs.
Here is a lengthy but casual description of the process, and why you can't complete the install:
- Bios starts the computer. Bios is software. It runs the POST - andloads basic support for various hardware devices. It is able toaccess the USB 3.0 ports, it finds the boot manager on the USBstick, and the bootmgr loads the windows 7 installation setup.
- Once the windows 7 setup exe loads - bios hands over control of thehardware. The bios access to hardware ends. Windows Setup must loadit's own drivers to see the various hardware devices. I thinkthis is called the Windows Pre-Installation Environment. It doesn'thave USB 3.0 drivers. So no, just because you started with accessdoesn't mean you still should now. You don't.You may be aware that during this installation process, WinPE cansee some hard disk controllers. Back in the day (win NT 4.0, 98 etc)it could see IDE controllers, but not SATA, or 3rd party, or manySCSI controllers. If you had a new motherboard, or add in card -you would have to press F6 and put a floppy disc in. WinPE wouldload drivers from the floppy, and then it could see the SATAcontroller, or scsi device, and installation to the disk on that newcontroller could then continue. The problem here is similar...Further Detail: While bios is accessing the USB 3.0 memorystick, WinPE creates a virtual hard drive, called, Drive X: andWinPE loads itself onto Drive X. Bios then hands over control, andWinPE examines drive X for inf files, to load any drivers it needs. For Windows 7, it has SATA, and USB 2.0 - but it does not have USB3.0 drivers in it's arsenal. (Remember, Win98 didn't have USB 2.0 drivers either).So, why can't you continue? The problem is, only the WinPEenvironment and utilities (eg: the partitioning utility) are loadedonto Drive X. The actual windows 7 software is still stored as apackage on the USB 3.0 memory stick - and now that bios has handedover hardware control to PE, you've lost access to it. We'll fixthat Later...The last step in the process...
- NORMALLY, after WinPE unpackages the Win 7 files onto your harddrive, and reboots - (you might already realize this) - thePre-Installation Environment evaporates. It was only stored on avirtual drive 'X:' and since ram is erased on reboot - so wasWinPE. So, you guessed it, Windows 7 would now be on your pc, andagain, doesn't have access to USB 3.0.
Summary
So now, it should finally make sense, that Bios, Windows Preinstallation Environment, and Windows 7 are each their own operating systems, each more complex than the one before - but each needs it's own drivers to access devices.
It's actually pretty simple. You just need to add a driver to each OS. Bios has it's own. Windows PE and Windows 7 are stored as packages on the installation disc.
The long way around is to get a copy of your USB 3.0 drivers, and unpack the WinPE package, and if you want, unpack the Windows 7 package, stick the driver INF files into their driver caches, and repackage them, and put the updated package back on the install disc. Once that's done, you're good for any new installs you do. Someone else can tell you how to slipstream. It's a bit time consuming for a one time fix.
For a one off, it's a lot easier to do this.
Remember that a USB stick will only install Windows 7 if the stick is formatted NTFS before you copy your Win7 dvd to it. FAT wont work.
- Locate your USB 3.0 drivers for windows 7 (x32 or x64, I'm notsure how crucial that is). For myself, I used an Etron 168 andthere was just one INF and it worked for x64. On a Win 7 x64installation, there are both x32 and x64 drivers present, so startby matching the corresponding driver to the install you're workingwith. If that doesn't work, maybe try the other.
- Create a drivers folder on the USB stick, or on a second USBstick.
- Boot from the USB 3.0 port.(Misc notes: bios must be set to boot from a 'USB-HDD' for this, andsome mobo's are fussy - e.g.: Gigabyte - and some will default tothe ssd or hdd anyway if it is bootable. )Win PE will load (very quickly, by the way), and will complain, Theerror is something about the CD/DVD drivers are needed. (note:CD/DVD, not a hard drive or scsi driver!)
- At this point, you have the option to Browse. Whichever USBstick you put the drivers onto - put it into a USB 2.0 port, andTHEN browse. WinPE will autodetect the USB 2.0 stick, you canbrowse to the folder, and select OK. WinPE will load the USB 3.0drivers.(REMEMBER - these drivers are for WinPE, and once it reboots, they will be lost.)Caveat: Because you've just accessed a USB 2.0 port, WinPE may wantto locate any further files from that USB 2.0 port. After the USB3.0 driver is loaded, REMOVE any stick from the USB 2.0 port, and ensure the USB 3.0 stick is in the USB 3.0 port. WinPE might errorat this point, and it may appear to revert 1 step back. As long asthe USB driver loaded, you will be able to move forward. It's forthis reason, that if you do multiple installs, slipstreaming yourdriver into the WinPE package might be easier. Again, look elsewherefor how to do that.
- Ideally, once the driver loads, WinPE will move to the nextstep, and you can now start your install. Select or create thepartition on your hard disk (or SSD), and start the install. Withyour USB 3.0 drivers working, WinPE will be able to locate theWindows 7 package on the USB 3.0 stick, and unpack it into the harddisk partition you selected.Note: It may not make sense, but WinPE could have seen, andallowed you to tailor the Hard disk or SSD, created and sized yourpartitions, and THEN complained it didn't have access to the Windows7 package on the USB 3.0 stick - but for whatever reason, it stopsthings right up front, and asks for the CD/DVD driver (in this case,usb 3.0 driver).The install will be very quick from that point. For a build Ijust did, it unpacked Win7 onto a low end ssd in 4 minutes.At that point, it will advise it wants to restart the pc. Once thepc reboots, the install will continue exclusively using the filesnow on the hard disk /ssd.
- Therefore, remember to remove the USB stick during the reboot.
- Make sure bios is configured to boot from the C: drive (harddisk/ ssd) at this point.Windows 7 will configure itself, load any device drivers it can, andyou'll be at the desktop in no time.
- Just remember you now need to put the memory stick in a USB 2.0port and load the USB 3.0 drivers for Windows 7!
sneaky_pumasneaky_puma
Try this, ymmv.
Install from USB:
When Windows is asking for driver, just click Cancel. You will be brought back to the welcome screen. At the welcome screen, remove your USB drive, insert it back to DIFFERENT USB PORT. Click Install Now again. The installation process will be like usual.
Also, forget where I found this tidbit
'it was the SATA drivers for the MoBo'
'On another PC (obviously), I downloaded the latest Win7 drivers for my motherboard and put them on the USB stick that I was installing Win7 from (although this should probably work even if you install from DVD, just as long as you can get to them when you Browse from the error dialog). Once I got the error, I browsed to the files to install, but they still didn't show up. I unchecked the box for not displaying incompatible drivers and then they showed up. I selected the driver and hit Next and everything went smoothly after that.'
'What drives me crazy is that the error message gets you looking for DVD drivers when it has nothing to do with that, plus Win7 doesn't even recognize the correct drivers as being compatible with the hardware!'
MoabMoab
OK, on short you must change the USB port.I nearly thought I wrecked a friends LAPTOP.
My problem was like this:
- ASUS laptop
- no physical DVD drive
- WIN7 was asking for CD/DVD driver
As soon as I changed the USB port from 3.0 to another one (which I suppose was a 2.0 drive) it worked.
AlbertAlbert
I had this issue with an ASUS N56VZ laptop, which only has USB 3.0 ports (Intel chipset).
I went to ASUS's driver downloads for my laptop model, and found that 2 drivers in particular were necessary for success on my laptop: the Intel Chipset drivers (for USB 3.0 support), and the Intel RST drivers (Rapid Storage Technology). Note that you may not need the RST drivers if you have the RAID controller fully disabled (and only use AHCI mode).
Once I downloaded the drivers, I extracted the archives, and copied them both into the sources folder on the USB. Finally, I rebooted from USB stick in same USB port, and voila! Install as per the usual process.
P.S. It shouldn't make a difference, but just note that both my USB stick and ports are both USB 3.0.
user235628user235628
Normally you would need the AHCI/RAID drivers, wich can be made using this driver package:http://dlcdnet.asus.com/pub/ASUS/misc/sata/Intel_AHCI_RAID_V10501026_XPVistaWin7.zip
According to the description: 'Make Intel AHCI/RAID Driver Disk'.That is what setup needs to access the harddisks.
Officially the files in 'Intel_AHCI_RAID_V10501026_XPVistaWin7Driver64bit' should be what you need.
Alternatively you can recreate the USB stick using the official method that's suppored by Microsoft:http://www.microsoftstore.com/store/msstore/html/pbPage.Help_Win7_usbdvd_dwnTool
Good luck!
JapyDoogeJapyDooge
Have you tried this:When setup asks for drivers close these two dialog windows until you are back on welcome screen and then change USB port (attach flash drive with Win7 setup to another port) and click 'install now' again? It is much simpler.
V VV V
Found another possibility in this thread :
I've since found the problem lies with the win 7 SP1 download. I've downloaded the original Win 7 non SP1 file from Technet downloads and it installs ok, it doesn't ask for a CD/DVD driver...
harrymcharrymc
Here's the easiest solution to the problem without the hassles of locating the correct driver. This issue happens only with the latest builds of windows 7 installer running from a USB drive connected to a USB 3.0 port (usually blue colored). Simply reconnect your USB drive to a non-3.0 port and restart the installer by clicking the close button on the setup window and trying again. Most newer motherboards have both ports.
user148298user148298
Apparently Windows 7 has
no built-in USB3 drivers
(source) (unlike Win8 or 8.1) so after the control is passed from the BIOS (which does know its USB3 controller well enough) to Win7(PE), the OS looks for appropriate drivers to load for the controller onto its driver stack, but it fails to find any. So every port connected to a USB3 controller won't work without additional drivers. Also, I think all blue-ish ports are USB3.Some BIOSes may allow downgrading the USB controller's mode for backwards compatibility, which can solve the problem in some cases, by forcing the controller to work in USB2 mode through the BIOS settings.
The seemingly easy solution is to find the appropriate drivers and supply them to Win7. They can usually be found somewhere around
Support->Drivers-><OS>->USB
in the motherboard manufacturer website, where <OS>
is to be replaced with sth like 'Windows 7 64-bit' in this case. It should be noted that the files may need to be unpacked
beforehand, for the OS to recognize them.The folder containing the .inf
(a.k.a. 'setup information') file(s) for the appropriate architecture (amd64 in this case) needs to be made available to the OS.In this particular case the following steps may work (links might become invalid, ...):
- Download this and unpack it,
- Copy the folder 'Driver' to the USB memory,
- Once asked for the driver files, select the folder 'Driver' or the file 'asmthub3.inf' inside it.
Mohammad Amin BandekhodaMohammad Amin Bandekhoda
I had this problem as well a while back and if I recall correctly I simply tried another USB-port and it worked. It is also very important that you make the Windows 7 USB installer following these steps: http://www.intowindows.com/how-to-install-windows-7vista-from-usb-drive-detailed-100-working-guide/
(I'm not promoting any site here, there are several guides like this one and I just picked one of many)
HenricHenric
Make sure your USB is not in a USB 3.0 port. Disable
XHCI Pre-Boot Mode
in BIOS. This will disable the USB 3.0 port so the Windows Installation doesn't see it, and therefore doesn't require drivers for it.11chubby1111chubby11
Since Windows 7 won't load unsigned drivers by default, you need to press F8 when the DVD PE-OS is booting and select Advanced Boot Options, then choose Disable Driver Signature Enforcement. This should solve the issue if the other method didn't work.
I burned the ISO from one of the USB drives to a DVD and was able to install Windows just fine with it.
EricEric
I know this is an old post, but I found this via Google and want to share what fixed it for me.
I booted from a USB 2.0 flash drive (on a USB 2.0 port) and when it prompted for drivers, I canceled and went back to the 'Install now' prompt in the installer.
Then I removed my flash drive, plugged it into another computer, and changed the UUID and unset the boot flag with GParted. Then I plugged it into the new computer and retried installing, and it worked!
Then I removed my flash drive, plugged it into another computer, and changed the UUID and unset the boot flag with GParted. Then I plugged it into the new computer and retried installing, and it worked!
BenjiWiebeBenjiWiebe
protected by Community♦Jul 16 '13 at 18:07
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Last updated on February 4th, 2017
Several times I have faced problems with USB devices in all Windows versions. For instance a USB device (e.g. printer, scanner or webcam) is not functioning or a USB storage device (e.g. USB flash disk) is not detected at all. USB devices issues can occur for different reasons.
For example, when you eject a USB storage device without using the “Safely Remove hardware” option or after a program or Windows Update or after a virus attack. If you face problems with USB devices, then you can use this troubleshooting guide to resolve your USB problems.
USB Errors – Symptoms that can fixed using this guide:
– USB Device not recognized
– USB Printer not recognized or not printing
– USB Storage device cannot be recognized or ejected through “Safely Remove” option.
– USB device driver not successfully installed or Windows cannot install USB device error.
– Unrecognized USB device in Device Manager (error code 43)
– USB Device not recognized
– USB Printer not recognized or not printing
– USB Storage device cannot be recognized or ejected through “Safely Remove” option.
– USB device driver not successfully installed or Windows cannot install USB device error.
– Unrecognized USB device in Device Manager (error code 43)
How to Troubleshoot & Solve USB device recognition issues.
Before continuing to apply the solutions given below perform these steps:
1. Completely Shutdown your computer and remove the power cable. (Also remove the battery if you own a laptop). Leave it unplugged for about 5-10 minutes and then re-plug the power cord (and the battery). Turn On your computer and check if your USB devices are working.
2. If you own a laptop:
- Turn off your laptop.
- Unplug the AC power adapter and the battery.
- Leave your computer without power for about 15 minutes.
- Reinsert the battery
- Turn on your laptop.
- Plug one by one all USB devices.
- Check if the USB not recognized problem is solved and the USB devices are working.
- Plug the AC power adapter.
3. Change the USB cable that connects your computer with the USB device.
4. Download Hirens BootCd and boot your computer in MiniXP environment. Plug a USB flash stick on an empty port. Open Windows Explorer and check if you can access USB stick's contents. (Instructions on how to download and start your computer from HirensCD MiniXP can be found at the steps 1,2 & 3 on this tutorial). If you cannot access USB stick's contents, then probably your motherboard's USB ports are damaged.
5. Scan your computer for malware by using the instructions in this guide: Quick Malware Scan and Removal Guide.
Solution 6: Completely Remove and Re-Install all Universal Serial Bus Controllers & USB Devices
Solution 1: Solve USB problems with Microsoft USB Fix It utility.
1. First download the Microsoft Fix It utility to your computer.*
* Notes:
– Windows 8 & 8.1 users must download the Windows 8 USB Hotfix.
– Windows 7 USB Fix it Utility can work also for Windows Vista & Windows XP.
– Windows Vista users can try also the USB Devices Fix It utility for Windows Vista.
– Windows XP users can also try the USB Fix it for Windows XP.
– Windows 8 & 8.1 users must download the Windows 8 USB Hotfix.
– Windows 7 USB Fix it Utility can work also for Windows Vista & Windows XP.
– Windows Vista users can try also the USB Devices Fix It utility for Windows Vista.
– Windows XP users can also try the USB Fix it for Windows XP.
- Windows 8, 8.1, Server 2012: USB Hotfix (https://support.microsoft.com/kb/2830154).
- Windows 7, Vista & XP:USB Fix It utility (https://support.microsoft.com/mats/windows_usb_diagnostics).
- Windows Vista (alternative): USB Devices Fix It for Windows Vista (http://windows.microsoft.com/en-us/windows-vista/tips-for-solving-problems-with-usb-devices)
- Windows XP (alternative): USB Fix It for Windows XP (https://support.microsoft.com/kb/817900)
2. RunMicrosoft Fix It tool and press “Accept”.
3. Select “Detect problems and apply the fixes for me (Recommended)” option.
4. Let the troubleshooter to fix USB problems and press “Next”.
If your problem is fixed, close the troubleshooter and check your USB devices functionality.
Solution 2: Diagnose & Solve USB problems with Windows Troubleshooter
1. Open “Troubleshooting” from Control Panel. To do that:
- Press “Windows” + “R” keys to load the Run dialog box.
- Type “control panel” and press Enter.
2. Change the “View By” option to “Small icons” and click “Troubleshooting”.
3. Under “Hardware and Sound” section, click “Configure a device”.
4. When Hardware and Devices troubleshooter appears on your screen, press “Next”.
5. When troubleshooter diagnose is completed, apply all fixes prompted and then check USB functionality.
Solution 3: Change USB Suspend settings.
1. Open Power Options from Control Panel. To do that:
- Press “Windows” + “R” keys to load the Run dialog box.
- Type “control panel” and press Enter.
2.Double-click to open “Power Options”.*
* Notice: If you don’t see “Power Options” change the “View By”: “Small Icons”.
3. Click “Change plan settings”.
4. Click “Change advanced power settings”.
![Usb Usb](/uploads/1/2/6/5/126593694/884581938.png)
5. At Advanced power settings, expand “USB Settings” and set “USB selective suspend setting” to “Disabled”.*
* Notice: For laptop computers you have to change this setting in both fields there: On Battery & Plugged in.
6. Press “OK” and restart your computer.
Solution 4: Change USB Power Management Settings.
1.Unplug all USB devices and open Device Manager. To do that:
- Press “Windows” + “R” keys to load the Run dialog box.
- Type “devmgmt.msc” and press Enter.
2. In device manager, double-click to expand “Universal Serial Bus controllers”.
3. Double-click to “USB Root Hub” to open its properties.
4. Click “Power Management”.
5.Uncheck (Deselect) the “Allow the computer to turn off this device to save power” option and press “OK”.
6. You must perform the same operation (steps 3, 4 & 5) for all “USB Root Hub” devices.
7. Close “Device Manager” and plug all your USB Devices again.
Solution 5: Install the latest Intel Drivers by using the Intel® Driver Update Utility.
1. Download the install the Intel® Driver Update Utility.
2. When the installation is completed, press the Start Scan button and let the program to detect and find the latest drivers for your Intel devices.
3. After scan, Download the drivers found.
![Driver Driver](/uploads/1/2/6/5/126593694/488160840.png)
4. Finally press Install and follow all the prompts, to install the latest Intel drivers found and restart your computer.
Solution 6: Completely Uninstall and Re-Install all Universal Serial Bus Controllers & USB Devices.
1.Unplug all USB devices and open Device Manager. To do that:
- Press “Windows” + “R” keys to load the Run dialog box.
- Type “devmgmt.msc” and press Enter.
2. In device manager, double-click to expand “Universal Serial Bus controllers”.
3.Right-click on every USB device found there and select “Uninstall”.
* Note: If you lose the connectivity with your USB Keyboard or the USB Mouse, during uninstall, then unplug & plug them again on the computer.
Usb Controller Driver For Vista
4.Restart your computer.
5. After restart wait until Windows automatically install all USB Serial Bus controllers again.
6. Now plug your USB devices (one by one) and see if your computer can recognize them properly and without errors.
Attention: At this point, if a USB device is still not recognized by Windows, then you must uninstall the specific USB device using Device Manager and install it again.
7. Uninstall USB unrecognized devices.
Example 1: If you plug your USB flash disk (USB Storage device) and it doesn't appear on Windows Explorer, then find this storage device in Device Manager and uninstall it. After uninstalling, unplug the storage device from your computer and plug it again.
Example 2: If you plug your mobile phone (by using a USB cable) and it is not recognized by Windows, then find your mobile phone in Device Manager (usually it is under “Portable Devices) and uninstall it. After uninstalling, unplug the Mobile’s USB cable from your computer and plug it again.
Usb Controller Driver Windows 10
Good Luck!
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Asmedia Usb Host Controller Driver Not Found
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